Offshoring? You’re spoilt for choice
The other day Gartner came out with its top 30 offshoring destinations. Unsurprisingly, India is the front runner but the range of choice is impressive:
New contenders are emerging to challenge the Bric (Brazil, Russia, India and China) countries’ dominance of the offshoring market.
While India was the “undisputed leader” followed by China in the list of the top 30 offshoring destinations, as compiled by analysts Gartner, this year’s list showed Mexico, Poland and Vietnam pushing their way up to take them on.
Ian Marriott, research vice president at Gartner, said these countries would be seeking to take advantage of the credit crisis to capitalise on organisations’ drive to save costs
You can see Gartner’s list here and some commentary here.
Around the same time the UK’s Computer Weekly came out with its Top five outsourcing destinations to watch for IT services and outsourcing. IT outsourcing is very different than BPO, but where IT leads, BPO often follows. Computer Weekly’s top five are:
1. Argentina
2. Bulgaria
3. China
4. Egypt
5. The Philippines
I was intrigued by the inclusion of The Philippines, a country where we already complete a fair amount of work – the time zone is great for overnight processing, the education system is good and, we find, people are keen to learn and ready to listen to feedback – important things when you need manage quality from many time zones distant.